It is always very stressful dealing with all the paper works when you are buying your first home. And Jim has been absolutely wonderful in assisting me through the stressful time. Jim even helped me dealing with this real estate agent who has been funny. I am 200% satisfied with the service Jim and his team delivered to help me getting the mortgage and all other paper works and am definitely recommending him to my friends and family who will need his help in the future.

Jim Henwood made the process so easy and convenient. At the 1st meeting at our home he listened to exactly what our circumstances were, what we wanted and within 12 hours provided a firm offer for a mortgage product that had the best interest rate available and met all our specific needs. Throughout the loan approval and settlement periods Jim continued to meet with us at our home or office and was in regular contact by phone or email to keep us up to date on what was happening and what we needed to do. He was also in regular contact with the bank and our conveyancer to ensure final settlement was completed smoothly and on time. I would highly recommend Jim and eSelect to anyone wanting finance for a property purchase.

James was a pleasure to work with. His understanding of my needs and the products available gave me confidence that I was selecting the mortgage that was the perfect fit for me. Friendly and approachable, James and his team were able to assist with any query I had. Thank you!

I would highly recommend Jim to assist with your lending needs. He was knowledgeable, approachable and prompt.

Professional and reliable service, something the banks can’t even manage. Thanks for your follow up’s Jim and sorting out the minor problems we had with the lack of communication from the bank. I look forward to doing our next investment property with you as well.

Jim was fantastic throughout the whole process from start to finish. He was always available and willing to help no matter how big or small the issue or queries i had. Highly recommend his services and will use him again in the future when required

Thanks so much for all your help. I was grateful for the timely communication and your in depth knowledge and expertise. Thanks for being available to answer our questions on the night we made our offer! Thanks to your ability to manage the paperwork so efficiently, we were successful with purchasing our dream home without any issues! It was such a smooth process.

I had a bad experience with other brokers who promised the world but my loan got rejected. Now with a more complicated situation – I was on commission and haven’t worked long enough, on top of that I wasn’t in the country when the property settled. It was stressful when the valuation came out to be lesser than expected due to the softening in the property market. eSelect immediately got a ‘plan B’ prepared and was able to get a loan secured in time before the property settled. They were constantly updating me on the progress of the loan which is very much appreciated especially when a huge sum of money is involved and many factors were out of my control.

Jim provided a professional service from start to finish. His product knowledge is second to none and his access to mortgage products specifically is greater than any other broker I have spoken to. I have already referred family and friends and will continue to do so.

Thank you very much for helping us purchase our family home. We really appreciate all the work you did which enabled our settlement to successfully go through. Many thanks.