Many thanks again for your services with refinancing this time around. As usual John and Jim were very prompt with their emails and took their time to answer my questions I had – which I highly appreciated. I have and will be recommending their services to my friends and family.

Jim and his team are true professions, they understand each product and can clearly articulate the pros and cons of each. Also, Jim gave great advice to my wife and I when considering our future plans. During our settlement process they were able to help sort all the minor issues we had quickly even though the root cause was with the solicitors.

We purchased our home through what ended up being a very complicated transaction. Given the complication, we decided to use an expert to give advice on the best way to structure the loan. Jim was able to make suggestions that saved us thousands of dollars in upfront costs. Jim and the team were determined to get the transaction over the line structured the way we wanted, and got us there in the end. We are very happy with the outcome, and are now enjoying our new home. We’re glad we happened upon Jim and the team and recommend them when you next buy.

Jim was exceptionally responsive and had great product knowledge. Was patient in dealing with extensive questions from me and referred me to a lender who has also been first rate with customer service. After service follow up to further questions and hypothetical situations was met with the same level of patience and expertise. Thanks again Jim.

It is always very stressful dealing with all the paper works when you are buying your first home. And Jim has been absolutely wonderful in assisting me through the stressful time. Jim even helped me dealing with this real estate agent who has been funny. I am 200% satisfied with the service Jim and his team delivered to help me getting the mortgage and all other paper works and am definitely recommending him to my friends and family who will need his help in the future.

Thanks so much for all your help. I was grateful for the timely communication and your in depth knowledge and expertise. Thanks for being available to answer our questions on the night we made our offer! Thanks to your ability to manage the paperwork so efficiently, we were successful with purchasing our dream home without any issues! It was such a smooth process.

I couldn’t recommend eSelect highly enough. I was a bit sceptical about mortgage brokers, but I found Jim to be very open and honest, extremely diligent, and he didn’t drop you once the deal was done. There was aftercare and he always returned phone calls and emails – nothing was ever too much trouble. So I felt like there was really someone there who had my best interests at heart and would get me a loan I’d be happy and comfortable with into the future. I feel very grateful eSelect was referred to me and I’d be happy to recommend them for anyone seeking a loan, especially first home buyers.

I highly recommend Jim Henwood. Throughout my past and current loan application processes, he has provided outstanding service, first-class communication and valuable information regarding various products for me to choose when applying for a mortgage.

Jim gave us the confidence to follow our dream of purchasing a holiday home. His service was very efficient and friendly. He made you feel as though nothing was too much trouble. I would highly recommend him to family and friends.

The team at eSelect are fantastic. They talked us through the steps to getting a Mortgage for our first home. Since then they’ve moved us to another bank to get us a better deal. They are friendly and so helpful through every step. We would recommend eSelect to anyone buying a home or investment.